LEGAL

Accessibility Statement

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Effective Date: June 2026

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Last Updated: June 2026

SECTION 01

Our Commitment

EC Stream Marketing & PR Ltd is committed to ensuring that our website is accessible to all visitors, including those with disabilities. We believe that everyone should be able to access information about our services easily and without barriers.

We are actively working to improve the accessibility of our website in line with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C).

SECTION 02

How Accessible Is This Website?

We know that some parts of this website are not fully accessible. We are working to improve this over time. Below is a summary of what we know:

What works well:

  • The website can be navigated using a keyboard

  • Text can be resized up to 200% without loss of content or functionality

  • Colour contrast ratios meet or exceed WCAG 2.1 AA standards across most pages

  • Links are descriptive and make sense out of context

  • Pages have clear, consistent heading structures

  • Forms include clearly labelled input fields

Known limitations:

  • Some images may not have full alternative text descriptions — we are reviewing and updating these

  • Some interactive elements (quizzes and selectors) may have limited compatibility with older screen reader software

  • Some third-party embedded content, including HubSpot booking pages and Google Forms, may not fully meet accessibility standards — these are outside our direct control

  • PDF documents available for download may not be fully accessible — we are working to address this

SECTION 03

Technical Specifications

This website relies on the following technologies for conformance with WCAG 2.1:

  • HTML

  • CSS

  • JavaScript

These technologies are relied upon for conformance with the accessibility standards we have applied

SECTION 04

What We Are Doing to Improve

We are committed to ongoing improvement and are taking the following steps:

  • Conducting regular accessibility reviews of our pages and content

  • Adding alternative text to all meaningful images

  • Improving the accessibility of our interactive elements and forms

  • Reviewing downloadable PDF documents and updating them where possible

  • Training our team on accessible content creation

SECTION 05

Feedback and Contact

We welcome feedback on the accessibility of our website. If you experience any barriers or have difficulty accessing any part of our site, please contact us and we will do our best to help.

EC Stream Marketing & PR Ltd
📧 Email: hello@ecmarketingpr.com
📞 Phone: 0330 043 1722
📍 Address: International House, 64 Nile Street, N1 7SR, London, UK

We aim to respond to accessibility feedback within five working days.

SECTION 06

Enforcement Procedure

If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS):

🌐 equalityadvisoryservice.com
📞 0808 800 0082

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 in England, Scotland, and Wales.

SECTION 07

Formal Complaints

If you are not happy with how we have responded to your accessibility feedback, you have the right to contact the Information Commissioner's Office (ICO):

🌐 ico.org.uk
📞 0303 123 1113

Some content on this website is provided by third parties, including HubSpot, Squarespace, and Google. We cannot guarantee the accessibility of content or tools provided by these services, but we encourage our technology partners to meet the same accessibility standards we apply to our own content.